07543105278

Be.On coins
Be.On coins

07543105278

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Terms and Conditions

 

Terms and Conditions -  Be.On coins

Welcome to Be.On coins ! By using our website and purchasing from our store, you agree to these simple terms.

1. The Hobby, Not The Investment

  • No Financial Advice: We are a hobby store dedicated to numismatics and coin collecting. We are not licensed financial advisors.
  • Collectibles Are Not Guaranteed Investments: The value of collectible coins, currency, and related items can go up or down. We do not guarantee, represent, or warrant that any item purchased will increase in value. You buy items for their historical, aesthetic, or personal collecting value, and you should always be aware that you are buying for the hobby, not as a guaranteed investment.


2. Your Use of Our Website

  • Account Termination: We reserve the right to disable or terminate user accounts without notice if you violate these terms (e.g., unlawful behavior, hate speech, spam, bullying, etc.).
  • Prohibited Conduct: You must not use our website for any unlawful purpose. Be respectful of other users and our staff.


3. Purchases and Availability

  • Pricing and Inventory: While we try our best, errors in pricing or inventory can occur. We reserve the right to cancel any order placed with an incorrect price or an item that is no longer available. If we cancel your order, you will be promptly refunded.
  • Changes to Services: We may withdraw or change our services, product offerings, or website features at any time without prior notice.


4. Intellectual Property and Content

  • Copyright: All content on this website, including all images of coins, descriptions, and the website design, is our property and is protected by copyright.
  • Your Use of Our Content: You may use content for personal, non-commercial use (like sharing an item with a friend). You may not adapt, reproduce, or commercially use any of our content without our explicit written permission.


5. Limitation of Liability (What We Are Responsible For)

  • Information Accuracy: We strive to ensure all coin descriptions, grades, and historical information are accurate. However, we are not liable for any errors or downtime of the website. Coin grading is subjective; any grade provided is an opinion and not a guarantee.
  • Your Risk: You use this website and purchase products at your own risk. We are only liable up to the price you paid for the product.


6. Changes to These Terms

We may update these T&Cs from time to time. The current version will always be posted here. By continuing to use the site, you accept the changes.

Return and Refund Policy

 

 

Return and Refund Policy

We want you to be absolutely thrilled with your new numismatic additions. If you're not, here is our simple policy.

1. Our 7-Day Hassle-Free Return Window

  • Terms of Return: You have 7 calendar days from the date you receive your order to initiate a return.
  • State of Return: To be eligible for a return, the item must be in the exact same condition as when you received it. This means any slabs (PCGS/NGC), original packaging, or tamper-proof holders must be intact and unopened. If the item has been altered, damaged, or removed from its protective packaging (if applicable), we cannot accept the return.
  • Reasons for Return: We accept returns if the item is damaged in transit, the wrong product was sent, or if you have simply changed your mind.

2. How to Start a Return

  1. Contact Us First: Please send an email to beon.coins@gmail.com  or use our website's contact form within 7 days of receiving your order.
  2. Provide Details: In your email, include your Order Number, the item(s) you wish to return, and the reason for the return.
  3. Wait for Authorization: We will reply with return shipping instructions and a Return Authorization Number (RAN). Do not send the item back until you have this number.


3. Refunds and Processing

  • Shipping Costs: The buyer is responsible for return shipping costs unless the return is due to our error (e.g., damaged or wrong item). We strongly recommend using a trackable and insured shipping service for your protection.
  • Inspection and Approval: Once we receive the returned item and confirm its condition is unchanged, we will process your refund.
  • Refund Duration: Refunds will be issued to your original method of payment within [5-7 business days] of receiving and approving the returned item. Processing time may vary slightly depending on your bank or payment provider.


4. Contact Information

If you have any questions about your return, please contact us:

  • Email: beon.coins@gmail.com 
  • Phone: 07543105278


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